STORE POLICY
CUSTOMER CARE
At byVira, our customer care team is committed to delivering exceptional service and assistance to address any inquiries, concerns, or feedback promptly and effectively. We understand the importance of accessibility, which is why our customers can reach our dedicated representatives through multiple channels, including email, phone, and live chat, during our business hours. Whether you have a question about a product, need assistance with an order, or have feedback to share, our team is here to help. We strive to exceed your expectations at every interaction by resolving issues or queries with professionalism, empathy, and efficiency. Your satisfaction is our priority, and we are dedicated to ensuring a positive experience with byVira.
PRIVACY & SAFETY
At byVira, we prioritize your privacy and safety above all else. We have implemented robust security measures to safeguard your personal information and ensure secure transactions. Adhering to strict privacy policies and complying with relevant data protection regulations, we protect your sensitive data from unauthorized access, use, or disclosure. Your personal information is solely used for processing orders, providing customer support, and enhancing your shopping experience. We uphold a strict policy of not sharing your information with third parties without your explicit consent. Your trust is paramount to us, and we are dedicated to maintaining the utmost integrity in handling your personal data.
WHOLESALE INQUIRIES
At byVira, we enthusiastically welcome wholesale inquiries from retailers, distributors, and businesses eager to carry our products. Our dedicated wholesale team is committed to nurturing mutually beneficial partnerships and offering customized solutions to meet your unique requirements. For all wholesale inquiries, please reach out to our dedicated wholesale department through the provided channels, and our team will promptly assist you with access to product catalogs, pricing details, and terms of collaboration. We look forward to the opportunity to work together and expand our reach through strategic partnerships.
We are committed to upholding these principles and delivering exceptional service, quality products, and a secure shopping environment to our customers. If you have any questions or require further clarification regarding our store policy, please do not hesitate to contact us. Your satisfaction is our priority, and we look forward to serving you.